Is Zillow Offers Still Around? What Replaced It

No. Zillow Offers shut down in November 2021, and Zillow has not restarted an iBuying program since. If you're searching for it because you remember getting a quote from Zillow a few years ago, or because a listing agent mentioned it, here's what actually happened, why it ended, and where sellers who would have used it should go instead.

What Zillow Offers Was

Zillow Offers launched in 2018 as Zillow's entry into iBuying — the same model Opendoor pioneered, where a company uses an algorithm to make a cash offer on your home, buys it directly, makes light repairs, and resells it. The pitch was the same as any iBuyer: skip the showings, skip the financing contingency, close on your own timeline.

Zillow had one advantage no competitor could match: it already owned the most-visited real estate website in the country, with its Zestimate feeding directly into how it priced homes. That should have been a strength. It turned out to be part of the problem.

Why Zillow Shut It Down

In November 2021, Zillow announced it was winding down Zillow Offers entirely, taking a write-down of roughly $500 million on homes it had already purchased and couldn't resell for what it paid. The company laid off about a quarter of its workforce in the process.

The core issue was pricing. Zillow's algorithm, built substantially on Zestimate data, systematically overpaid for homes during a period when the market shifted faster than the model could adjust. Zillow ended up holding thousands of homes purchased at prices above what buyers were willing to pay in the resale market — the opposite of the thin, fast-turnover margin the iBuying model depends on. Rather than keep absorbing losses while trying to fix the algorithm, Zillow's leadership decided to exit the business completely rather than compete for what CEO Rich Barton called an unpredictable and unprofitable pricing environment.

This wasn't a temporary pause. Zillow sold off its remaining home inventory over the following year and has been explicit that it does not plan to return to buying homes directly.

What This Means If You Were Expecting to Use Zillow Offers

If you saw an old article, bookmark, or Zestimate-linked page mentioning "Request an offer" and were planning to sell that way, that option no longer exists. Zillow now operates purely as a listing and advertising platform — it connects sellers with agents and, through its Zillow Home Loans arm, financing, but it does not buy homes with its own cash.

The good news: the underlying reason you were looking at an iBuyer in the first place — wanting a fast, certain, no-showings cash sale — is still very achievable. You just need to go through one of the companies actually still doing it.

Who's Still Buying Homes Directly

Opendoor is the largest surviving iBuyer, operating in roughly 50 metro areas concentrated in Sun Belt and Southeastern markets. See our full Opendoor review for how its offer, fees, and inspection process actually work.

Offerpad runs a similar model in a smaller footprint of markets, with its own fee structure and post-inspection repair process — covered in our Offerpad review.

Local cash home buyers — individual investors and small investment companies — operate in nearly every market in the country, including the hundreds of mid-sized cities and suburbs that Opendoor and Offerpad have never entered. They typically offer less on paper (70-85% of market value versus 90-95% for iBuyers) but charge no service fee and don't renegotiate after an inspection, since the offer already assumes the home is being bought as-is.

For a full breakdown of how these two categories actually compare on price, speed, and property condition requirements, see cash home buyers vs. iBuyers.

Why the iBuyer Field Got Smaller, Not Bigger

Zillow's exit wasn't an isolated event — it's a useful data point about how thin the margins in this business really are. iBuying requires pricing thousands of individual homes accurately enough, at scale, to resell at a profit within months. Even a company with Zillow's data advantage got that wrong badly enough to abandon the business entirely.

That's part of why the surviving iBuyers are conservative about which homes they'll buy: move-in-ready properties, built after roughly 1960, in stable, high-volume metros where their models have enough comparable sales to price confidently. If your home doesn't fit that profile, or you're outside their covered markets, you were never going to get a competitive iBuyer offer regardless of which company you asked.

What to Do Instead

Check whether you're in an iBuyer market first. If you're in one of Opendoor's or Offerpad's covered metros and your home is in solid, move-in-ready condition, it's still worth requesting a quote from one or both — the underlying convenience Zillow Offers promised is still available through them.

If you're outside those markets, or your home needs work, a local cash buyer is your realistic path to the same fast, certain sale. Get quotes from more than one before deciding — the spread between individual investor offers on the same property is often larger than sellers expect.

Don't assume Zillow's Zestimate is a selling price. It never was an offer, and its accuracy varies significantly by market — treat it as a rough starting point for research, not a number to negotiate from.

FAQ

Is Zillow planning to bring back Zillow Offers? No indication of that as of now. Zillow has stated its focus is on being a marketplace and technology platform connecting buyers, sellers, and agents — not on buying and reselling homes itself.

Can I still get a "Zillow offer" through the Zillow website? Some listings show estimated proceeds or connect you with Opendoor or other partners for a cash offer, but Zillow itself is not the buyer in these cases — it's acting as a referral source to third-party companies.

Did people who sold to Zillow Offers get a fair price? Reviews were mixed, similar to other iBuyers, though Zillow's well-documented overpayment problem in 2021 suggests some sellers during that period may have gotten offers Zillow itself couldn't profitably honor at resale — part of why the losses were so large.

Are there other iBuyers besides Opendoor and Offerpad? The two are the primary national players remaining after Zillow's exit and the earlier closure of smaller competitors like RedfinNow. Coverage and terms change, so confirm current market availability directly with each company.

The Bottom Line

Zillow Offers is gone for good, closed in 2021 after the company lost roughly half a billion dollars on mispriced inventory. If you're looking for the same fast, cash, no-showings sale it offered, Opendoor and Offerpad still operate that model in their covered markets, and local cash buyers cover everywhere else — including homes with condition issues no iBuyer would touch.

Use our directory to find cash home buyers in your state. Compare verified local investors, read real Google reviews, and get a no-obligation cash offer.